As our company grew from 75 to 5,000+ employees in the span of five years, the imperative grew rapidly to comprehensively recreate our basic Wiki into a holistic intranet that would support the business's rapid growth.

What made this project a success?  In this session we will discuss how we structured our project team.  We will present the problem our new intranet looked to solve, how we engendered new trust in the tool, the failures we overcame and the lessons learned, our information architecture development, content migration strategy and integrated change management practices.  We'll also include how we measured success, the metrics tracked and how this approach - while we built this internally - can be applied to any intranet-like project.

Learning Objectives:

• Create a project team based on the trifecta of people, process, and technology
• Integrate change management, communications planning, and employee participation in an intranet project
• Learn from our mistakes!  Learn what worked during our project, what didn't and how you can apply our experience to your intranet project